Values, terms, and conditions

My values

My aim in life is to live with courage, wisdom and love. I intend to pass these values on by teaching in a respectful, considered and loving way. I will not teach too much, as I recognise the energy that I invest into my teachings. I am dedicated to my own study and practice. First and foremost I am a student of yoga. I strive to understand boundaries and personal space. I am respectful to all those who come to class, workshop or retreat with me, as well as those who come for one-to-one healing, and I ask for the same respect in return. 

 

Terms and conditions

One-to-Ones:

All sessions purchased must be used within 6 months of the purchase date.

Appointments can be scheduled up until their expiration for appointments taking place anytime in the future.

Appointments can be booked up to 48 hours in advance. If you need an appointment within 48 hours then please call Mel directly on 07786 787 593.

Low Cost Wednesdays - payment is required after the session, please bring cash or card with you.

Rescheduling

Up to 24 hours before the appointment - please reschedule by using the link provided in your appointment confirmation email.

Within 24 hours - we can only reschedule in extenuating circumstances. If you need to reschedule within 24 hours of your appointment please call Mel directly on 07786 787 593.

Cancellations

If you would like to keep your appointment credit to use another time then you must reschedule your appointment.

If you choose to cancel without rescheduling then you will lose your appointment credit.

I cannot offer refunds for cancellations.

I reserve the right to cancel a session at any time. This would usually only be due to illness or unforeseen circumstances, and if you had prepaid, you would receive a full refund or the chance to reschedule.

No Shows/Missed Appointments

If you let me know you are going to miss your appointment you will be refunded 50% of the appointment fee. If you do not let me know you will lose your whole appointment fee.

For Low Cost Wednesdays - if you miss an appointment then you will be charged 50% of the lowest price for that appointment.

Illnesses, Injuries, Medical Conditions

At the beginning of every appointment you must inform Mel of any medical conditions, injuries, illnesses, or anything which you feel is relevant to your session.

You must also inform Mel of any changes to preexisting conditions, injuries or illnesses at subsequent sessions.

During your sessions you are responsible for your own health and wellbeing, if anything does not feel right or if you are unsure of anything please let Mel know.

If you are suffering with any form of physical or mental health problem, you may wish to consult your doctor before pursuing yoga. I am unable to diagnose or treat any specific illnesses.

Packages

When you purchase a package (such as astrology and yoga, or astrology and reflexology), you don't have to book your sessions all at once but they do need to be booked within 6 months. We recommend booking in advance as Mel’s appointment calendar can fill up quickly!

Workshops:

Some workshops are administered by the venue, who have their own terms and conditions.

In the case that you are no longer able to attend a workshop, you may be able to transfer to another, depending on availability. If the workshop is administered by the venue, then you will have to ask them for a transfer.

Requests for transfers MUST be received before the event has taken place.  There will be an admin fee of 50% of the price of the workshop for refunds.

Refunds and transfers are NOT possible after the workshop has taken place.

Retreats:

Retreat payments are non-refundable unless I am able to find someone to fill your space.

Retreat deposits are ALWAYS non-refundable if you cancel. You are welcome to transfer your deposit to a friend if you are no longer able to attend the event.

I cannot be held liable if for any reason it’s impossible to go ahead with retreat i.e. extreme weather. In this unlikely situation, I reserves the right to retain deposits. It is strongly recommended that you take out travel insurance for your retreat, which would cover you for cancellations made by either yourself or myself. Going on a retreat is a bit like planning a holiday - you need insurance for any unexpected incidents.

MEDICAL CONCERNS:

If you are suffering with any form of physical or mental health problem, you may wish to consult your doctor before pursuing yoga. I am unable to diagnose or treat any specific illnesses.

General Notes:

These terms and conditions may be updated after time of booking. In this case, the updates will apply to all bookings.

For events set up by a third party, please contact them directly for their terms and conditions.