Terms and conditions

1-2-1s

Any cancellations or re-scheduling needs to be made at least 48hours before the scheduled appointment. Any changes made within 48 hours of the appointment will be subject to a £15 fee.

Block bookings must be used within a certain time frame. This will be agreed at time of booking. 

Full payment must be received on the day of session, at the latest. If you are pre-paid for sessions, bookings must be used within one month from  payment. 

Mel reserves the right to cancel a session at any time. This would usually only be due to illness or unforeseen circumstances. 

 

Workshops

Some workshops are administered by the venue, who have their own terms and conditions, ie Bristol City Yoga.

In the case that you are no longer able to attend a workshop, you may be able to transfer to another, depending on availability. If the workshop is administered by the venue, then you will have to ask them for a transfer.

Requests for transfers MUST be received before the event has taken place.  There will be an admin fee of 50% of the price of the workshop for refunds.

Refunds and transfers are NOT possible after the workshop has taken place.

 

Retreats

Retreat payments are non-refundable unless Mel Skinner is able to find someone to fill your space.

Retreat deposits are ALWAYS non-refundable if you cancel. You are welcome to transfer your deposit to a friend if you are no longer able to attend the event.

Mel Skinner cannot be held liable if for any reason It’s impossible to go ahead with retreat i.e. extreme weather. In this unlikely situation, Mel reserves the right to retain deposits. 

It is strongly recommended that you take out travel insurance for your retreat, which would cover you for cancellations made by either yourself or Mel Skinner. Going on a retreat is a bit like planning a holiday - you need insurance for any unexpected incidents.

 

General notes

These terms and conditions may be updated after time of booking. In this case, the updates will apply to all bookings.

For events set up by a third party, please contact them directly for their terms and conditions.